Privacy Policy

MENA Rewards, based in Algiers, Algeria, is the data controller for personal data processed on the Platform. Contact our privacy team at the email address below for any request.

Account data: name, email, password hash, phone, country, language and role. Profile data: social account handles, follower and view counts, niches and bio. Organisation data for brands: company name, website, industry and team members.

Financial data: wallet balances, ledger transactions, deposit references and payout method details as provided to SlickPay (we store a masked snapshot only). Identity data for verification when required.

Usage data: IP address, device and browser information, pages visited and actions taken, collected through server logs and audit records.

To run the marketplace: matching creators to campaigns, tracking submissions, calculating earnings and processing payments. To keep the Platform safe: fraud detection, verification and audit trails. To communicate: transactional emails, notifications and support. To improve the product using aggregated, anonymised statistics.

Legal bases include the performance of our contract with you, our legitimate interest in running a secure platform, your consent for optional communications, and compliance with legal obligations.

We share data with brands (creators' public profile and submission metrics for campaigns they run), with creators (brand name and campaign information), with SlickPay for payments and payouts, with email and hosting providers that process data on our behalf, and with authorities when required by law. We never sell personal data.

Account and profile data are kept while your account is active and for up to 24 months after closure. Financial ledger records are kept for 10 years to satisfy accounting and anti-fraud obligations. Audit logs are kept for 5 years.

Passwords are hashed, sessions are signed, financial operations run in transactions with immutable ledger entries, and access to production data is restricted and logged. No system is perfectly secure; report any concern to our security contact.

You may access, correct, export or delete your personal data, object to certain processing and withdraw consent at any time from your settings or by contacting us. Deleting an account requires that all payouts be settled first. We answer requests within 30 days.

We use strictly necessary cookies for authentication and language preference. We do not use advertising cookies. Analytics, when enabled, is aggregated and does not identify you.

Some providers may process data outside Algeria. We use contractual safeguards and choose providers with recognised security certifications.

We may update this policy; material changes are announced in advance. This policy is governed by Algerian law, including Law 18-07 on the protection of personal data.